Refund policy

At Farmhouse Fancy Bama, each item is handmade with care and crafted to order. Because of the handmade nature of our products, we do not accept returns or exchanges on personalized or custom orders.

Damaged or Defective Items If your item arrives damaged or defective, please contact us within 7 days of delivery at [your email address] with a photo of the damage. We will work with you to make it right with a replacement or refund.

Non-Custom Items For non-personalized items, we accept returns within 14 days of delivery. Items must be unused and in original condition. Return shipping costs are the responsibility of the buyer. Once we receive and inspect the item, a refund will be issued to your original payment method within 5–7 business days.

Wrong Item Received If you received the wrong item, please contact us immediately and we will send the correct item at no additional cost.

Contact Us For any questions about your order, please reach out to us at [your email address] or through our website at farmhousefancybama.com.